RKStudio™
User Guide

MyDataHelps

The MyDataHelps app is how participants interact with RKStudio. They use it to join studies, answer surveys, share their passive device data, and receive feedback.

Participants can enroll in multiple studies using the single MyDataHelps app.

The MyDataHelps app is currently available for iOS, Android, and web. You can download it by searching for “MyDataHelps” in the Apple App Store or Google Play Store.

Registering with MyDataHelps

When a participant first downloads the MyDataHelps app, they will need to register an account.

First, they will need to click “Join MyDataHelps.” They’ll be prompted to enter some basic demographic information.

After initial registration, they will need to verify their email address. A link will be sent to their email and they will have to click the link.

Once they’ve verified their email, they will then have to agree to the MyDataHelps Privacy Policy so they understand how their data will be used.

After completing registration, they will now be able to enroll in studies.

System Requirements

For Apple devices, MyDataHelps is supported on iPhone, iPad, Apple Watch and iPod touch running iOS 9.3 and higher.

For Android devices, MyDataHelps requires Android version 5.0 or higher.

The web version of MyDataHelps is supported in most major web browsers, but works best in Google Chrome.

Additional Reading

After getting the hang of the basics above, we’d suggest reviewing: